Have you ever been the victim of marketing that felt less like premeditation was involved and more like alcohol was a contributing factor? Good marketing doesn’t just happen. It has to be designed. Borrowing from the principles of graphic design I thought I’d share a few ideas for inbound marketers.
Balance is achieved when inbound marketing communication feels like a conversation. There are many ways to achieve balance, but a good way to lose it is to be manipulative, take what you want from your audience, and give nothing in return.
Establish a a rhythm of regular posts or touches so that your audience knows what to expect and has a sense of where the relationship is going. You can set the tempo. Create a sense of anticipation, certainty, or progression it’s all up to you.
As a marketer today you have a remarkable variety of tools available to you. In choosing the right marketing mix its important consider the experience of the user. Over reliance on one mode of communication leads to monotony.
Make sure your value proposition is clear. Direct your reader to the most important information. Make it easy to consume. Give your key points the most weight. Ensure that subordinate ideas get their due without hijacking the message. Repetition, bullets, and graphic elements can help clarify your key points without making the audience think too hard and losing them.
Unity describes the relationship between the individual parts of a whole and arises from the way the human brain stores information. I believe, communication is most naturally organized in the human brain through conversation and story-telling.
One of the keys to making communication feel like conversation is a sense of order. The sequence of messages need to naturally follow what came before. If not, a confusing experience will result. Inbound marketing is not a natural conversation the audience is going to have to fill in missing information for themselves. It’s a good idea to anticipate questions that are likely to arise and answer them when they are likely to occur.
It’s also important to recognize the reader may move in a different direction than your were originally taking them. Be aware of this so that instead of letting the conversation end, you can move to a new topic when they do. This can be achieved through means as simple as links to related topics or as sophisticated as marketing automation tools that read their digital body language.